19216811.live4
Troubleshooting
Power
State
Off
Router not powered, check power cable and power socket
Blinking
Green
Router is starting up, should stop blinking after a short time
Blinking
Red
Router is updating internal software, wait till the router
restarts. DO NOT SWITCH OFF UNTIL BLINKING STOPS
Red
System test, restart the router if it does not turn green
Internet
State
Off
No broadband service connected
Solid Green
Broadband service connected
Status Lights
DSL
State
Off
No DSL cable connected/ Microfilter or phone line problem
Blinking
Green
Router is attempting to connect to the local telephone
exchange
Solid
Green
Connection is OK
Ethernet ports (1-4)
State
Off
No device connected
Solid Green
Device connected
Flashing Green
Device sending / receiving data
Is the DSL light flashing?
Check your microfilters - there should be a
microfilter on each telephone extension on which a
telephone device is used. Make sure that you don’t
use two microfilters on the same extension.
If you are using a telephone extension cable, try
connecting your router on the main
telephone
socket. Telephone extensions are a common cause
of connection problems, we recommend wireless
rather than a telephone extension cable.
Is the Internet light red?
Type your broadband username and password in
again.
Double check the email we sent you to
confirm you are using the right ones.
If you are having problems with your Voyager 2110
router, you can return everything to the default
setting by using the reset button.
Make sure you have a record of your broadband
username and password before you start
1)
Ensure that the router is switched on (power
light green.)
2)
Use a paperclip, pen or pointed object to press
into the reset pin hole on the back of the router.
3)
Keep the reset hole pressed for at least 5
seconds. The power light will come back on to
confirm that the reset has completed.
4)
You now need to apply your settings again.
Follow this guide from the beginning.
Resetting your BT Voyager 2110
Does a Windows dial-up networking screen
appears when trying to connect to the
Internet?
You need to stop your computer from trying to use
the dial-up settings, which are often used by USB
broadband modems.
In most version of Windows you would -
1)
Click on the
Start
menu, then
Control Panel
.
2)
Select
Internet Options
. or
Network and
Internet Connections
, then
Internet Options
.
3)
Select the
Connections
tab. Select
Never dial
a connection
. Click
LAN Settings…
and select
Automatically detect settings
.
Wireless
State
Off
Wireless switched off or faulty
Solid Green
Wireless network OK
Flashing Green
Wireless network OK / transmitting data
1
Setting Up Your Voyager 2110
What’s in the box:
Before you start:
Has your service been activated?
Don’t follow these instructions until you have
received confirmation that your broadband
service has been activated.
Have you got your broadband username
and password to hand?
To complete the set up of your broadband
hardware you’ll need your broadband username
and password.
Have you uninstalled any previous hard-
ware devices?
If you have a USB broadband modem installed
on your computer it must be uninstalled before
continuing.
Introduction
Use this guide to get your Voyager 2110 wireless
router set up and connected to your service. If you
have any problems with your installation check our
website for more help -
Fitting your microfilters
1)
Plug one of the provided
microfilters into your
telephone socket. Any
devices that were attached
should then be plugged into
the “Phone” socket of the
microfilter.
Important:
All telephone
extensions that have a device
attached must also have a
microfilter attached in the
same way. This applies to
extensions that are used by any telephone device,
fax machines, answer machines, sky boxes etc.
2)
Plug the Power Adapter into the back of your
router (socket marked ‘Power’), then plug the
adapter’s power plug into a mains power socket.
3)
Plug one end of the grey DSL cable into the DSL
socket on the back of the router, plug the other end
into the microfilter (attached to your phone line in
step 1). The microfilter socket is also marked DSL.
4)
Ensure that the power is switched on and watch
the lights on the front of the router.
5)
Wait till the power light stops flashing and turns
green. The DSL status light will flash. Wait until it
stops flashing before proceeding to the next section
-
Connecting to your Voyager 2110
.
Item code: 00025164
Service
Broadband username format
Plusnet
Force9
Free-Online
You don’t need the CD and folded-up quick start
guide to get started. The user guide stored on the
CD will help you use the Voyager 2110’s advanced
features.