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Verizon FiOS Router (Model 9100EM)

User Guide

2.

REGULATORY INFORMATION

2.1

FCC Compliance Note

(FCC ID: CH89100VMXX-10)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15

of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by

turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the

following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to a different circuit from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

•

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

WARNING:

While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained

between the radiating antenna and users exposed to the transmitter in order to meet the FCC RF exposure guidelines.

Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding

RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or

radio transmitter. Installers and end users must follow the installation instructions provided in this guide.

Modifications made to this device, unless expressly approved, could void the users’ rights to operate this device.

PART 68 – COMPLIANCE REGISTRATION

This equipment is designated to connect to the telephone network or premises wiring using a compatible modular

jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment.

See the Installation Information section of this User Guide for details.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the

applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug

is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See

installation instruction for details.

If this terminal equipment (Model 9100EM) causes harm to the telephone network, the telephone company may

request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in

advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone

company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if

you believe such action is necessary. If you experience trouble with this equipment (Model 9100EM), do not try to

repair the equipment yourself. The equipment cannot be repaired in the field. Contact Verizon for instructions.

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Verizon FiOS Router (Model 9100EM)

User Guide

The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect

the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you

to make the modifications necessary to maintain uninterrupted service.

If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this

equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable

alarm equipment, consult your telephone company or a qualified installer. This equipment cannot be used on public

coin phone service provided by the telephone company. Connection of this equipment to party line service is subject

to state tariffs.

2.2

Canada Certification Notice

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain

telecommunications network protective, operations and safety requirements as prescribed in the appropriate

Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will

operate to the user’s satisfaction.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is

confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration

was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were

met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0.

The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the

maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface

may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence

Numbers of all the devices does not exceed five.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the

local Telecommunication Company. The equipment must also be installed using an acceptable method of

connection. The customer should be aware that compliance with the above conditions may not prevent degradation

of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public

utility commission, public service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this

equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable

alarm equipment, consult your telephone company or a qualified installer.

If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself. The

equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment

should be coordinated by a representative, and designated by the supplier. Contact Verizon for instructions.

The termination on an interface may consist of any combination of devices subject only to the requirement that the

sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Users should ensure, for their own

protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water

pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the

appropriate electrical inspection authority, or electrician, as appropriate.

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Verizon FiOS Router (Model 9100EM)

User Guide

3.

NETWORKING REQUIREMENTS

The following minimum system specifications are required for optimum performance of your Router.

Requirements for 10/100 Base-T/Ethernet

•

Pentium

®

or equivalent class machines or higher

•

Microsoft

®

Windows

®

(XP, 2000, ME, NT 4.0, 98 SE) Macintosh

®

OS X, or Linux installed

•

64 MB RAM (128 MB recommended)

•

10 MB of free hard drive space

•

10/100 Base-T Network Interface Card (NIC)

•

Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later

•

Computer Operating System CD-ROM

Requirements for Wireless

•

Pentium

®

or equivalent class machines or higher

•

Microsoft

®

Windows

®

(XP, 2000, ME, 98 SE) installed

•

64 MB RAM (128 MB recommended)

•

10 MB of free hard drive space

•

Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later

•

IEEE 802.11b/g PC adapter

•

Computer operating system CD-ROM

System Requirements for Coax

•

Pentium

®

or equivalent class machines or higher

•

Microsoft

®

Windows

®

(XP, 2000, ME, 98 SE) installed

•

64 MB RAM (128 MB recommended)

•

10 MB of free hard drive space

•

Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later

•

Computer operating system CD-ROM

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Verizon FiOS Router (Model 9100EM)

User Guide

4.

HARDWARE FEATURES

4.1

LED Indicators

This section explains the Router’s LED states and descriptions. View the LEDs to confirm the unit’s operation and status.

Front Panel LEDs

LED

State

Description

Solid Green

Power is ON.

Flashing Green

Router is performing power on self test (POST).

Solid Red

Router failed POST or Device Malfunction. Note: The Power LED

should be red no longer than two seconds after the power on self test

passes.

POWER

OFF

Power is OFF.

Solid Green

WAN physical link established.

Flashing Amber

Low signal rate or noisy Coax line.

Service should not be affected.

COAX WAN

OFF

Router power is OFF or no WAN signal detected.

Solid Green

WAN link established.

ETHERNET WAN

OFF

Router power is OFF or no WAN signal detected.

Solid Green

Internet link established; the Router has a WAN connection and IP

address.

Flashing Green

Internet link established; IP traffic is passing through the device in

either direction.

Amber

Internet link not established or attempting to establish.

INTERNET

OFF

Router power is OFF or the Router does not have a WAN address.

Solid Green

LED currently disabled

WIRELESS

SETUP

OFF

LED currently disabled

Solid Green

Powered device is connected to the associated port.

Flashing Green

10/100 Base-T LAN activity is present (traffic in either direction).

1,2,3,4

(LAN ETHERNET)

OFF

Router power is OFF, or no cable or no powered device is connected

to the associated port.

Solid Green

A physical connection has been established.

Flashing Green

Activity is present on the Coax link.

COAX

OFF

Router power is OFF.

Solid Green

Wireless link established. Wireless LAN activity is present (traffic in

either direction). IP connection established and IP traffic is passing

through device.

WIRELESS

OFF

Router power is OFF or No wireless link.

Rear Panel LEDs

Solid Green

100 Mbps link established.

Flashing Green

LAN activity at 100 Mbps (traffic in either direction).

Left Ethernet LED

OFF

No 100 Mbps link.

Solid Green

10 Mbps link established.

Flashing Green

LAN activity at 10 Mbps (traffic in either direction).

Right Ethernet LED

OFF

No 10 Mbps link.

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Verizon FiOS Router (Model 9100EM)

User Guide

4.2

Cable Connectors and Switch Locations

•

Coax connector

•

Reset push button

•

USB connector

•

Four LAN Ethernet connectors (RJ-45)

•

WAN Ethernet connector (RJ-45)

•

Power connector (12 VDC) barrel

•

OFF/ON power switch

•

Wireless 802.11b/g SMA connector and antenna

Verizon FiOS Router

- Rear Panel

Off/On

Switch

Power

Connector

Ethernet Switch

(E1 through E4, LAN)

Reset

Button

MoCA COAX

Connector

Wireless Antenna

and Connector

USB

Connector

Ethernet

(WAN)