Ubee Interactive

Using the Connection Option

Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide

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4.2

Using the Connection Option

The

Connection

screen displays information about the device’s connection status and

downstream and upstream channel bonding statistics.



Downstream

displays detailed information on the network traffic from the service

provider

to

the local computer (downstream channels).



Upstream

displays detailed information on the network traffic

from

the local

computer to the remote destination (upstream channels).

Label

Description

Information

Standard Specification Compliant

Defines the current DOCSIS standard of the device.

Hardware Version

Defines the internal version number that identifies the

hardware design.

Software Version

Defines the general software version of the device.

Cable Modem MAC Address

Defines the unique media access control (MAC) hardware

address of the DDW366.

Cable Modem Serial Number

Defines the unique manufacturer serial number of the device.

CM certificate

Indicates if the cable modem certificate is installed.

Status

System Up Time

Displays how long the device has been connected.

Network Access

Defines if network access is enabled. When enabled, the

user is allowed to access the network.

Ubee Interactive

Using the Connection Option

Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide

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Steps

To view connection information:

1.

Click

Status

from the main menu.

2. Click

Connection

from the left side menu. Field descriptions are listed below the

screen example.

Ubee Interactive

Using the Connection Option

Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide

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September 2014

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Label

Description

Startup Procedure (Procedure, Status, Comment)

Acquire Downstream Channel

Displays the Downstream channel status and if the device has

locked to a channel.

Connectivity State

Displays connection status and if the DDW366 is operational.

Boot State

Displays the status on boot up and if the device is operational.

Configuration File

Provides the status and file name of the configuration file

currently used by the DDW366.

Security

Displays the status of the security settings: enabled/disabled.

Downstream Bonded Channels

Channel

Numbers the downstream channels.

Lock Status

Displays if the device has locked successfully to a

downstream channel.

Modulation

Displays the modulation method required for the downstream

channel to lock on to by the device. This method is

determined by the service provider.

Channel ID

Displays the downstream channel ID.

Frequency

Displays the downstream channel frequency on which the

device is locked.

Power

Displays the receiver power level in decibel millivolts (dBmV)

after ranging process.

SNR

Displays the signal-to-noise ratio (SNR) in decibels (dB), the

desired signal level to the background noise level.

Correctables

Displays the quantity of codewords which are correctable.

Uncorrectables

Displays the quantity of codewords which are not correctable.

Upstream Bonded Channels

Channel

Numbers the upstream channels.

Lock Status

Displays if the DDW366 succeeded in locking to an upstream

channel.

US Channel Type

Displays the channel type.

Channel ID

Displays the current upstream channel ID.

Symbol Rate

Displays the symbol rate in 1000 symbols per second.

Frequency

Displays the current cable modem upstream frequency in

hertz.

Power

Displays the current cable modem upstream transmit power in

decibel millivolts (dBmV).

Ubee Interactive

Using the Account Option

Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide

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September 2014

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4.3

Using the Account Option

Use the

Account

option to change the User username and password.

Steps

To reset the modem’s username and password:

1.

Click

Status

from the main menu.

2. Click

Account

from the left side menu. Field descriptions are listed below the screen

example.

Note:

After changing the user password, you may be instructed to log into the

device again using the new password.

4.4

Using the Diagnostics Option

Use the

Diagnostics

option to test network connectivity. Two utilities are available: Ping

and Traceroute.

Topics

See the following topics:



Using the Ping Option on page 26



Using the Traceroute Option on page 27

Label

Description

User

User name

Enter the new username.

New Password

Enter the new password.

Confirm Password

Confirm the new password by re-entering it.

Apply

Saves the changes.

Ubee Interactive

Using the Diagnostics Option

Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide

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September 2014

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4.4.1

Using the Ping Option

Use the

Ping

utility to test network connectivity between devices by sending a test

message to a specific device. You can also confirm that the size of data sent is the same

as the size of data received.

Steps

To test connectivity between devices:

1.

Click

Status

from main menu.

1.

Click

Diagnostics

from the left side menu.

2. Choose

Ping

from the Utility drop-down menu.

3. Enter new parameter values or accept the default values.

4. Click

Start Test

. Field descriptions are listed below the screen example.

Label

Description

Utility

Provides a drop-down menu to choose Ping or Traceroute.

Target

Defines the IP address to which you want to send a ping.

Ping Size

Defines the packet size (bytes of data) to send for the ping

operation. Default is 64.

No. of Pings

Defines the number of ping commands to send to the ping

target. Default is 3 pings.