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•

On models SR500n, SR505n, SR510n, SR550n, SR552n and SR630n, the button is located on the rear of the unit.

•

For the SR350n, locate the Reset button on the bottom of the unit.

•

For the SR360n, locate the Reset button on the left side of the unit.

Logging in to Your SmartRG Gateway’s UI

To manually configure the SmartRG

Gateway

, access the gateway’s embedded web UI:

1. Attach your computer’s RJ45 connection to any of the SmartRG gateway’s LAN ports (1-4)

2.

Configure your computer’s IP interface to acquire an IP address using DHCP (See the IMPORTANT note below for in

-

structions on logging in to a SmartRG gateway configured for “bridge mode” operation.)

3. Open a browser and enter the gateway’s default address

http://192.168.1.1

in the address bar

4. Click the Manage Gateway (Advanced) link in the upper right.

5. Enter the default username and password: admin/admin and click Login to display the Device Info page.

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NOTE: The gateway’s UI can be accessed via the WAN connection by entering the WAN IP address in your browser’s address bar

and entering the default username and password: support/support. WAN HTTP access

control

MUST be enabled to access the

gateway’s UI via the WAN connection. Reference section on

Management Access Control

for details.

If your SmartRG gateway is configured for “bridge mode” (modem) operation, your PC will NOT be able to acquire an address via

CPE’s

DHCP. Instead, manually configure your PC’s interface with an IP address on the default network (e.g. 192.168.1.100).

The balance of this guide is dedicated to a sequential walk-through of the user interface of your gateway. Here you will find a visual refer

-

ence of each screen along with a Description for each of the parameters displayed. Where applicable, a range of valid values is outlined

along with an overview narrative of each screen.

For in depth ”how-to” information for specific scenarios, please take advantage of the knowledge base found at our support web site.

Ac

-

cess to this site is restricted to SmartRG customers and partners. Do not attempt to share links to this site with your subscribers.

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DEVICE INFO

There are nine selections under Device Info. Each of them shows a different element of the gateway’s setup, status or nature of

its connection with the provider and also with LAN devices. Device Info screens are read-only. It is not possible to interact with or

change the settings in this section.

Summary

Upon successful login, Device Info is the first screen to appear. This is screen is dedicated to the display of hardware and software

details associated with your gateway. In addition, the current status of the WAN connection (if present) is shown.

Wan Info

The

Device Info WAN status screen, provides a high level overview for the connection between your Internet Service Provider and

the Gateway device, itself.

The WAN interface could physically be DSL or Ethernet and supports a number of Layer 2 and above

configuration options covered later in this document. Some features are supported only on specific Smart RG models. These ex

-

ceptions and are specified in this guide.

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Wan Info

The

Device Info -> WAN status screen, provides a high level overview for the connection between your Internet Service Provider

and the Gateway device, itself.

The WAN interface could physically be DSL or Ethernet and supports a number of Layer 2 and

above configuration options covered later in this document. Some features are supported only on specific Smart RG models.

These exceptions and are specified in this guide.

Field Name

Description

Interface

Displays the connection interface (layer 2 interface

( ) through which gateway handles the traffic.)

Description

Displays the service description (pppoe, ipoe, br)

Type

Displays the service type (PPPoE, IPoE, Bridge)

VlanMuxId

Displays the VLAN ID (Disabled, 0-4094)

IPv6

Displays the state of IPv6 (Enabled, Disabled)

Igmp

Displays the state of IGMP

(Enabled, Disabled)

MLD

Displays the state of MLD (Enabled, Disabled)

NAT

Displays the state of NAT (Enabled, Disabled)

Firewall

Displays the state of the Firewall (Enabled, Disabled)

Status

Displays the status of the WAN connection (Disconnected, Unconfigured, Connecting, Connected)

IPv4 Address

Displays the obtained IPv4 address

IPv6 Address

Displays the obtained IPv6 address

Statistics

The Statistic screens provide network interface information for LAN, WAN Service, xTM and DSL. All data is updated on a 15 min-

ute interval.

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LAN

Device Info -> Statistics -> LAN

displays the TX/RX Bytes, Packets, Error and Drops for each LAN interface for your SmartRG

modem. All local LAN Ethernet ports, Ethernet WAN ports and w10(Wireless Interface) for your SmartRG gateway are included.’

Use the

Reset Statistics

button near the bottom of the screen to reset these counters.

NOTE: Not all SmartRG gateway models support the SmartPort feature wherein a LAN port can be re-purposed to function as a

WAN port (as displayed in the

Interface

column below note, LAN3, LAN2, LAN1, WAN.)

Only models SR5xxn and SR360n support

this functionality.

The individual fields on this screen are defined as follows:

Field Name

Description

Interface (Received/

Transmitted)

LAN1, LAN2, LAN3, LAN4

Ethernet WAN if configured on your device

Wl0 is the Wireless LAN side Interface

Interface

Displays available LAN interfaces

Bytes

Bytes - (RX/ TX) total quantity of packets in Bytes

Pkts

Pkts - (RX/ TX) total quantity of packets

Errs

Errs - (RX/ TX) total quantity of error packets

Drops

Drops - (RX/ TX) total quantity of dropped packets