Sagemcom Fast 5260 Router Manual PDF (Setup & Configuration Guide)

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Sagemcom F@st 5260

Chapter 4:

Administration



through the Web GUI or



the reset button

2. Click on Router Settings.

3. Select Maintenance tab.

Under Reset section, click on Reset button. The router

will reboot to complete the factory reset.

5. Click Ok.

Reset Button

The reset button is located on the left side panel of the router.

Press and hold the button for 15 seconds or more for factory

reset.

Note: The Power indicator light on the right hand side of the

front of the router will turn off to indicate that the factory reset

function is being performed. The router will then reboot to

complete the factory reset.

CAUTION:

Restoring Factory Defaults will erase customized

router settings.

Ensure that you backup customized

settings before continuing.

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Sagemcom F@st 5260

Chapter 5:

Troubleshooting

Chapter 5: Troubleshooting

This chapter provides information on how to resolve some

common problems you may encounter with your router.

Problem 1:

Indicator lights are not turning on.

There are a number reasons as to why an indicator light would

be inactive.

Please review the icons below to resolve issues

you may be experiencing.

The Power indicator should be a

solid green when the router is

powered on.

If the Power indicator

light is off:



Check the Power Switch on the back panel of the

router and ensure that it is switched on.



Check the provided Power Adapter.

If it is

plugged in and there is power running through it,

then its indicator light should be a solid green.



Check the electrical outlet that the Power Adapter

is plugged into to see if it is providing power.

You

can check this by plugging another device into it.

The USB indicator light is off by

default.

It will only turn on if a USB

device is connected to your router.

the USB indicator light is off

and

you

have a USB device attached to it:



Check your USB device and ensure that it is

powered on and it supports USB 2.0 or USB 1.1.



For printers:

Unplug and re-plug the printer.

Some printers need to be turned on and off after

changing the hosts to which they are connected.

If it remains unchanged, check to ensure that the

printer supports IPP (Internet Printing Protocol),

which is required to share the printer within your

network.



For storage devices:

Unplug and re-plug the

device.

Some disk drives require external power

to connect by USB.

Should this be the case,

ensure that your drive is connected.

Otherwise,

please ensure that your device is not drawing

more than the maximum current allowed by the

USB 2.0 standard.

The WPS indicator light is off by

default.

It will only turn on if you

have enabled WiFi Protected Setup

on your network through the Web

GUI.

Note:

The WPS light applies to

both 2.4 GHz and 5 GHz according to

which is enabled.



For instructions on how to the WPS (WiFi Protected

Setup), please see p.15.

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Sagemcom F@st 5260

Chapter 5:

Troubleshooting

The Wireless (WiFi) indicator light

will turn on when the wireless

network is ready for use.

If the

Wireless indicator light is off:



Check to see that one or

more of the wireless networks are turned on.

For

instructions on how to turn your WiFi on, please

see p. 13.

The LAN indicator light is off by

default.

It will turn on if you plug any

device into the LAN Ethernet ports

located on the back of the router.

the Wireless indicator light is off

and

you have a device attached:



Check the Ethernet cable attaching the device to

the router and ensure that they are securely

fastened.

If both ends are secure, try replacing

the cable.

The WAN indicator light should be

a solid green when the router is

connected to the modem.

If:



The indicator light is off, check that both ends of

the Ethernet cable connecting the router to the

modem is securely fastened.

If both ends are

secure, try replacing the cable.



The indicator light is red, reboot your modem and

wait a few minutes.

Some ISPs (Internet Service

Provider) require that the MAC address of your

router is registered in their portal.

Refer to your

ISP.



The indicator light is green but there is still no

Internet access, restart your network.

Check the

WAN IP address of your router to see if it registers

as 192.168.100.x.

If this is the case, check your

modem as it may have difficulties contacting the

network.

Problem 2:

The Internet stopped working.

Try one of the following solutions:



Check to see if your WiFi signal is on.

If it is off, login

to Web GUI and check that your wireless network is

enabled.



Restart your computer and attempt to reconnect to your

WiFi.



Check cables.



Check and tighten the coaxial cable connection

from the wall to the back of your modem.

Verify

that the coaxial connectors are not damaged at

each end.

The connector's metal pins should

be intact and straight.



Ensure that one end of the Ethernet cable is

plugged into the Ethernet port on the back of

the modem and that the other end is connected

to the WAN/Internet (yellow) port on the back of

your router.

Page 34 / 36

Sagemcom F@st 5260

Chapter 5:

Troubleshooting



If you still cannot reconnect, restart your network:



Turn both the modem and the router off.

If you

are using a battery backup, you will also need

to disconnect the battery from the modem.



Wait 2 minutes.



Turn modem on.

Wait two minutes.



Turn router on.

Wait two minutes.



If you still cannot connect, refer to your ISP.

Problem 3:

The Internet is slow.

Try one of the following solutions:



Reboot your router.

Refer to p. 27 "Rebooting your

router" for instructions.



Check your WiFi band.

Most devices including your

router works on the 2.4 GHz band (e.g. microwave

ovens, baby monitors, and other electronic devices).

Reposition your router away from other electronic

devices to avoid interference.



On your device: If you see the network name ending in

-5G, your device is 5GHz-capable. Connecting to the

‘5G’ network may provide a better experience.



Change the WiFi channel used on your device.

For

instructions, please see p. 14.



Reposition your device to be within 10 feet of your

router.

Connection speed decreases as you move

farther away from the router.

By repositioning your

device, you can determine whether the performance is

related to wireless range.

Problem 4:

The WiFi signal drops.



Check to see if another device is using the 2.4 GHz

band or a material such as glass, water or metal are

causing interference.

If so, reposition your router away

from the item.

Refer to p. 6 "Router Positioning".

Problem 5:

Cannot connect wireless device to

router.

Try one of the following solutions:



Ensure that your device's WiFi is enabled and that the

WiFi light is green.

If it is not, refer to p.13 to enable

WiFi.



Ensure that your device supports WPA2 encryption.

not, refer to p.13 to change the encryption mode.



Verify that you are connecting to the correct network by

checking the SSID (name of network) and its

password.

Problem 6:

Locked out of the Web GUI.



Restore factory defaults on your router.

Refer to p. 29

for instructions.



Thereafter, login to the Web GUI using the default

username and password listed on the router label.



Refer to p. 11 to change your local access password.

Page 35 / 36

Sagemcom F@st 5260

Appendices

Appendix A:

Technical Specifications

Sagemcom F@st 5260 Specifications

Model Name

Sagemcom F@st 5260

Ethernet Port Speed

IEEE 802.3 Ethernet: 10-BASE-T, 100-

BASE-T, 1000-BASE-T

Wireless Standards

5GHz: IEEE 802.11ac 2.0, 802.11n,

802.11a

2.4GHz: IEEE 802.11n, 802.11g,

802.11b

Wireless

Frequencies

2400MHz

–

2483.5MHz

5150MHz to 5350MHz

5470MHz-5850MHz (excluding

5600MHz

–

5650MHz)

Wireless Security

Support

WEP, WPA, WPA2, WPA2-Enterprise

with RADIUS

Ports

Power, USB, Ethernet WAN, Ethernet

LAN (1-4)

Buttons

Reset, WiFi Protected Setup, Power

Switch

LEDs

Front: WAN/Internet, LAN/Ethernet,

WiFi, WiFi Protected Setup, Power

Back: Internet WAN, Ethernet LAN (1-4)

UPnP

Supported

DLNA

Supported

Storage File System

Support

FAT16, FAT32, NTFS, Ext2, Ext3, Hfs,

Hfs+

Printer Protocol

IPP

Browser Support

Internet Explorer 8 or higher, Firefox 26

or higher, Chrome 32 or higher, and

Safari 4 or higher

Sagemcom F@st 5260 Physical Characteristics

Dimensions

8.7” x 2.6” x 8.1” (220 x 65.4 x 206 mm)

Weight

1.17 lbs (529 g)

Power

Input: 100V to 120V ~60Hz

Output: 12V DC @ 2.5A

Environmental

Characteristics

Temperature 32

°F

to 104

°F

(0 °C to

40 °C)

Relative humidity 20 % to

90 %, non-

condensing

Altitude 6562 ft (2000m)

Rate

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