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21

genie app and genie mobile app

NETGEAR genie App Dashboard (Home Screen)

The home screen has a dashboard that lets you see the status of your Internet connection

and network at a glance. You can click any of the six sections of the dashboard to view more

detailed information. The left column has the menu.

Menu

Language

Support

Dashboard

(Click to

view

details)

Retrieve wireless password

About the

genie pp

Figure 5. Home screen with dashboard, language, and support

The dashboard screen displays with the following menu items when you launch the genie

app

.

•

Internet

. Monitor and repair Internet connectivity issues, for both wired and wireless

connections.

•

WiFi Connection

. View or change the wireless settings for your router.

•

Router Settings

. Log in to your router to view or change its settings.

•

Network Map

. View network devices connected to your network.

•

Parental Controls

. Manage Parental Controls to protect devices in your network from

inappropriate contents.

•

ReadySHARE

. If you connected a USB storage device to the USB port on the router,

then you can access its contents.

•

AirPrint

. This feature turns your printer into an AirPrint-enabled printer so that your iOS

devices can use printers in the same network.

•

Network Support

. The support FAQs are available on the computer without an Internet

connection. You can get answers to common router issues here. Some simple network

tools are available to help you debug the network as well.

The menu selections are described in more detail in the following sections in this chapter.

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genie app and genie mobile app

Log In to the Router with the NETGEAR genie App

To access some genie app features, you have to log in to your router.

The user name is admin. Enter the router password. The default setting is

password

in

lower-case letters. The password is case-sensitive.

Note:

The user name and password are different from the user name and

password you might get from your Internet service provider (ISP).

Internet

The Internet screen is where you can run Speed Test and monitor Internet traffic. Select

Internet

. The following screen displays:

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genie app and genie mobile app

Fix an Internet Connection Problem

If your Internet connection is not working, the Internet pane on the Home screen is red, as

shown in the following figure:

When you select

Internet

, the genie app tries to detect the problem:

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genie app and genie mobile app

WiFi Connection

You can use this screen to view wireless networks in your area, and to select and join a

wireless network. Click

WiFi Connection

, and the following screen displays:

From this screen you can also view Wi-Fi channels in use in your area, and view information

about guest access to your network if your router supports a guest network.

Clicking

Guest Access

takes you to the same screen that is available through the Router

Settings screen. See

Guest Access

on page

28.

WiFi Channel

Select

WiFi Connection > WiFi Channel

, and the following screen displays:

Your network is shown in blue. Yellow shows other networks in your area. If many wireless

networks at your location use the same channel as your wireless network, you might

experience interference. You can change the wireless channel of your network here. Note

that many countries and geographic locations have laws or guidelines about which channels

can be used. Depending on your location, some channels might not be available.

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genie app and genie mobile app

Router Settings

1.

Select

Router Settings

.

If you have not yet logged in to the router, you are prompted to log in:

2.

For the router password, enter

password

if you did not change it, or enter the password that

you set up.

The router password is case-sensitive.

You can click the following tabs on this screen to view or change many of the router settings:

•

Wireless Settings

•

ReadySHARE

•

Guest Access

•

Traffic Meter

•

Router Update