Wireless-N 150 Router WNR1000v2 User Manual

Contents

x

v1.0, November 2009

Chapter 7

Troubleshooting

Quick Tips

.......................................................................................................................

7-1

Troubleshooting Basic Functions

...................................................................................

7-2

Login Problems

...............................................................................................................

7-5

Checking the Internet Service Connection

.....................................................................

7-6

Obtaining an Internet IP Address

.............................................................................

7-6

Troubleshooting PPPoE

...........................................................................................

7-7

Troubleshooting Internet Browsing

..........................................................................

7-8

Troubleshooting Your Network Using the Ping Utility

.....................................................

7-8

Testing the LAN Path to Your Router

.......................................................................

7-9

Testing the Path from Your Computer to a Remote Device

...................................

7-10

Problems with Date and Time

......................................................................................

7-10

Problems with Wireless Adapter Connections

..............................................................

7-11

Restoring the Default Configuration and Password

......................................................

7-12

Appendix A

Technical Specifications

Default Configuration Settings

.......................................................................................

A-1

General Specifications

...................................................................................................

A-3

Appendix B

Related Documents

Index

xi

v1.0, November 2009

About This Manual

The user manual provides information for configuring the features of the NETGEAR® Wireless-N

150 Router Model WNR1000v2

beyond initial configuration settings. Initial configuration

instructions can be found in the

NETGEAR Wireless Router Setup Manual

. You should have basic

to intermediate computer and Internet skills.

Conventions, Formats, and Scope

The conventions, formats, and scope of this manual are described in the following paragraphs:

•

Typographical conventions

.

This manual uses the following typographical conventions:

•

Formats

.

This manual uses the following formats to highlight special messages:

Italic

Emphasis, books, CDs

Bold

User input, GUI screen text

Fixed

Command prompt, CLI text, code

Italic

URL links

Note:

This format is used to highlight information of importance or special interest.

Tip:

This format is used to highlight a procedure that will save time or resources.

Warning:

Ignoring this type of note might result in a malfunction or damage to the

equipment, a breach of security, or a loss of data.

Wireless-N 150 Router WNR1000v2 User Manual

xii

v1.0, November 2009

•

Scope

.

This manual is written for the WNR1000v2 router according to these specifications:

For more information about network, Internet, firewall, and VPN technologies, click the links to

the NETGEAR website in

Appendix B, “Related Documents

.”

How to Use This Manual

The HTML version of this manual includes the following:

•

Buttons,

and

, for browsing forward or backward through the manual one page

at a time.

•

A

button that displays the table of contents and an

button that displays an

index. Double-click a link in the table of contents or index to navigate directly to where the

topic is described in the manual.

•

A

button to access the full NETGEAR, Inc. online knowledge base for the product

model.

•

Links to PDF versions of the full manual and individual chapters.

Danger:

This is a safety warning. Failure to take heed of this notice might result in

personal injury or death.

Product Version

Wireless-N 150 Router Model WNR1000v2

Manual Publication Date

November 2009

Note:

Product updates are available on the NETGEAR, Inc. website at

.

Wireless-N 150 Router WNR1000v2 User Manual

xiii

v1.0, November 2009

How to Print This Manual

To print this manual, your computer must have the free Adobe Acrobat reader installed in order to

view and print PDF files. The Acrobat reader is available on the Adobe Web site at

.

Revision History

NETGEAR, Inc. is constantly searching for ways to improve its products and documentation. The

following table indicates any changes that might have been made since the WNR1000v2 router

was introduced.

Tip:

If your printer supports printing two pages on a single sheet of paper, you can

save paper and printer ink by selecting this feature.

Table 2-1.

Publication Revision History

Part Number

Version

Number

Date

Description

202-10546-01

v1.0

November 2009

First publication.

1-1

v1.0, November 2009

Chapter 1

Configuring Basic Connectivity

This chapter describes the settings for your Internet connection and your wireless local area

network (LAN) connection. When you perform the initial configuration of your wireless router

using the

Resource CD

as described in the

NETGEAR Wireless Router Setup Manual,

these

settings are specified automatically for you. This chapter provides further details about these

connectivity settings, as well as instructions on how to log in to the router for further

configuration.

This chapter includes the following sections:

•

“Using the Setup Manual” on page 1-1

•

“Logging In To Your Wireless Router” on page 1-2

•

“Selecting a Language for Your Screen Display” on page 1-4

•

“Configuring Your Internet Settings Using the Setup Wizard” on page 1-6

•

“Viewing and Configuring Basic Internet Settings” on page 1-6

•

“Setting Up and Testing Basic Wireless Connectivity” on page 1-11

Using the Setup Manual

For first-time installation of your wireless router, refer to the

NETGEAR Wireless Router Setup

Manual

. The

Setup Manual

explains how to launch the NETGEAR Smart Wizard on the

Resource

CD

to step you through the procedure to connect your router, modem, and computers. The Smart

Wizard will assist you in configuring your wireless settings and enabling wireless security for your

network. After initial configuration using the

Setup Manual

, you can use the information in this

User Manual

to configure additional features of your wireless router.

For installation instructions in a language other than English, refer to the language options on the

Resource CD

.

Note:

NETGEAR recommends using the Smart Wizard™ on the

Resource CD

for initial

configuration, as described in the

NETGEAR Wireless Router Setup Manual

.