Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

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Connection Status

Software Version

The software version of the gateway.

Cable MAC Address

The MAC address used by the cable modem port of the gateway. This

MAC address may need to be registered with your cable service

provider.

Device MAC Address

The MAC address of the gateway. This is the equivalent of your PC

when connected to a cable modem. You can use the MAC cloning

feature to replace this MAC address with another address when

sending packets to the WAN.

Cable Modem Serial

Number

The serial number of the gateway hardware.

CM Certificate

If the cable modem certificate is Installed, it is possible for the service

provider to upgrade your Data Over Cable service securely.

System Up Time

The time since the gateway has registered with your cable service

provider.

Network Access

This field will change to Allowed when the registration with your cable

service provider is complete.

Device IP Address

The IP address of the gateway, as seen from the Internet.

Note:

To view the Connection Status screen you must log in as

MSO

.

Table 4-1. Gateway Status Screen Settings

(continued)

Setting

Description

Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

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On the main menu, select Connection. The Connection screen displays:

This screen shows detailed information about the status of your cable service provider connection

that can be used for troubleshooting. The gateway goes through these steps to be provisioned:

1.

Acquire and lock Downstream Channel.

2.

Acquire upstream parameters and range.

3.

Lock Upstream Channel.

4.

Acquire IP Address through DHCP.

The date and time is acquired from your cable service provider as part of the registration

procedure.

Figure 4-2

Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

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Viewing and Emailing Event Logs

The gateway logs security-related events such as denied incoming service requests and hacker

probes. You can enable e-mail notification to receive these logs in an e-mail message. Log entries

are described in the following table.

To receive logs and alerts by e-mail, you must provide your e-mail information in the Email

section of the Event Logs screen. From the main menu, select Event Log. The Event Log screen

displays:

To enable emailing of logs:

1.

In the

Contact Email Address

field, type the e-mail address to which the logs will be sent.

Use a full e-mail address (for example, [email protected]).

Table 4-1:

Security Log entry descriptions

Field

Description

Description

The type of event and what action was taken if any.

Count

This is a reference number for each event.

Last Occurrence

The date and time the log entry was recorded.

Target

The name or IP address of the destination device of Web site.

Source

The IP address of the initiating device for this log entry.

Figure 4-3

Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

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v1.0, February 2008

2.

In the

SMTP Server Name

field, type the outgoing SMTP mail server of your ISP (for

example, mail.myISP.com). You may be able to find this information in the configuration

menu of your e-mail program. If you leave this field blank, no alerts or logs will be sent.

3.

Select the

E-mail Alerts Enable

check box.

4.

Click

E-mail Log

to send the log immediately

5.

Click

Apply

.

.

Restoring Factory Default Configuration Settings

The configuration settings are stored in a configuration file in the gateway. You can use Erase to

restore the factory default configuration settings. The default settings are listed in

“Factory Default

Settings” in Appendix A

.

To erase the configuration settings and return them to the factory default settings:

1.

Under the Maintenance heading on the main menu, select Set Password.

2.

For

Restore Factory Defaults

, select

Yes

.

3.

Click

Apply

. The gateway reboots.

After an erase, the gateway user name is

admin

and the password is

password

. The LAN IP

address is 192.168.0.1, and the DHCP client is enabled.

Figure 4-4

Note:

To restore the factory default configuration settings without knowing the login

password or IP address, use the reset button on the rear panel of the gateway.

Use a paper clip to press the button for at least 5 seconds.

Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual

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Running Diagnostic Utilities

You can use diagnostics to test connectivity to a PC with the ping command. From the main menu,

below the Maintenance heading, select Diagnostics. The Ping screen displays:

To perform a ping test:

1.

In the

Target

field, enter the IP address of the PC that you want to ping.

2.

If you want to specify additional details, you can set the Ping Size, No. of Pings, and the Ping

Interval.

3.

Click

Start Test

to begin the test. Test results are displayed on this screen.

•

To stop a test in progress, click

Abort Test

.

•

To delete the results of a ping test from the Results display, click

Clear Results

.

•

To update the results of a ping test, click

REFRESH

.

Note:

To run diagnostic utilities you must log in as

MSO

.

Figure 4-5