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4 • Status Pages
21
4
Status Pages
Use the SVG1501 Status pages to get information about the SVG1501 hardware and
software, MAC address, cable modem IP address, serial number; and to monitor your
cable system connection, access additional diagnostic tools, and change your SVG1501
user name and password.
Status Software Page
Displays information about the hardware version, software version, MAC address, cable
modem IP address, serial number, system “up” time, and network registration status.
Status Connection Page
Check the HFC and IP network connectivity status of the SVG1501.
•
Click the
Refresh
button in your web browser to refresh the information on this.
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4 • Status Pages
22
Status Security Page
Define administrator access privileges by changing your SVG1501 user name and
password, and reset your user name and password to the default setting.
Changing the SVG1501 Default Password
CAUTION:
To prevent unauthorized configuration, immediately change
the default password when you first configure your Motorola SVG1501.
1.
In the Password Change Username field, type your new user name.
2.
In the New Password field, type your new password (this field is case-sensitive).
3.
In the Re-Enter New Password field, type your new password again (this field is
case-sensitive).
4.
In the Current Username Password field, type your old password.
5.
Under Restore Factory Defaults, select
No
.
6.
Click
Apply
to update the user name and password.
Restoring Factory Defaults
Note:
You must log in using the default user name and password after
applying the restore factory settings change.
1.
Under Restore Factory Defaults, select
Yes
.
2.
Click
Apply
to reset the user name and password to the original factory settings.
3.
Log in again using the defaults. Note that both entries are case-sensitive.
User name:
admin
Password:
motorola
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4 • Status Pages
23
Status Diagnostics Page
Use the following diagnostic tools to troubleshoot IP connectivity problems:
•
Ping (LAN)
•
Traceroute (WAN)
Ping Utility
Use Ping (Packet InterNet Groper) to check connectivity between the SVG1501 and
other devices on the SVG1501 LAN by sending a small packet of data and then waiting
for a reply. A Ping reply confirms that the computer is connected to the SVG1501.
Testing Network Connectivity with the SVG1501
To check connectivity between the SVG1501 and other devices on the SVG1501 LAN,
perform the following test:
1.
Select
Ping
from the Select Utility drop-down list.
2.
Enter the IP address of the computer you want to Ping in the Target field.
3.
Enter the data packet size in bytes in the Ping Size field.
4.
Enter the number of ping attempts in the No. of Pings field.
5.
Enter the time between Ping send operations in milliseconds in the Ping Interval
field.
6.
Click
Start Test
to begin the Ping operation. The Ping results will display in the
Results pane.
7.
You can click
Abort Test
at any time during the test to stop the Ping operation.
8.
Repeat steps 2 through 6 for each device you want to ping.
When done, click
Clear Results
to delete the Ping results in the Results pane.
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4 • Status Pages
24
Traceroute Utility
Use Traceroute to map the network path from the SVG1501 Configuration Manager to a
public host.
1.
Enter the IP address or Host Name of the computer you want to target for the
Traceroute operation in the Target field.
2.
Enter the maximum number of hops that the Traceroute operation performs before
stopping in the Max Hops field.
3.
Enter the data packet size in bytes in the Data Size field.
4.
Set the base UDP port number used by Traceroute in the Base Port field. The default
is
33434
. If a UDP port is not available, this field can be used to specify an unused
port range.
5.
In the Resolve Host field, select
On
to list the names of hosts found during the
Traceroute operation, or select
Off
to list only the hosts IP addresses.
6.
After entering the Traceroute parameters, click
Start Test
to begin the Traceroute
operation. The Traceroute results will display in the Results pane.
7.
When done, click
Clear Results
to delete the Traceroute results in the Results pane.
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4 • Status Pages
25
Status Event Log Page
Review critical system events in chronological order in the SNMP Event log.

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