16

UK

Troubleshooting

If you can’t connect to the Internet via your wireless network

a) Make sure your router is connected to a power socket.

b) Make sure Wireless Network is activated on your computer.

c) Make sure you have coverage for mobile broadband.

d) Make sure your computer is not located too far from the router.

e) Check that you have entered the right

network name (WLAN – Name)

and

security key (WLAN – Key).

These are found on the label on the back

of the router.

If you feel that you are not getting the best possible speed

a) Place your router as close to a window as possible, for better coverage.

b) Move your computer closer to the router for improved speed.

c) If many people are connected simultaneously the speed may be lower

when you surf. It may therefore be a good idea to wait until fewer people

are connected before downloading large files.

If your connection jumps between the 2G, 3G and 4G networks

In the setup management for the router (see preceding page) you can lock your

router to a particular network (can only be done when you are not connected):

Select

General Settings

in the menu to the left and then I

nternet settings

.

Under

Data Connection,

next to

Network Mode

you can then choose between

AUTO, Only 4G, Only 3G

or

Only 2G.

17

Huawei B593 – wireless 4G router

Specifications

Connection:

2G / 3G / 4G /WLAN

Receive data:

4G

– up to 100 Mbps

3G

– up to 42 Mbps

2G

– up to 236 kbps

Send data:

4G

– up to 50 Mbps

3G

– up to 5,76 Mbps

2G

– up to 236 kbps

The speed is affected by a variety of factors: Your chosen subscription, the coverage where you

are, how many people are connected to the wireless network, where the router is located in the

room, the distance between the computer and the router, etc.

Works with

all units that support Wi-Fi or Ethernet, supports up to 32 devices.

Operating system:

Windows XP / Windows Vista / Windows 7 / Mac OS X

Web browser for setup management:

Explorer 7.0 / Firefox 3.5 / Opera 10 / Safari 5 / Chrome 9

– or later versions.

Safety instructions

• Do not expose your router to extremely high or low temperatures, water or humidity.

• Do not attempt to dismantle your router. Only qualified staff have permission to perform main-

tenance.

• Do not use your router close to strong electrical or magnetic fields such as a microwave oven.

• Turn off the router before pulling out the power cable.

• Do not use the router in places where wireless units are forbidden, such as on board an aircraft

or in certain hospitals.

Updating the software for your router (firmware)

You will receive an alert when a new software update is available. Always say Yes to these updates,

as they will correct any errors that may exist and improve your router’s performance.

Om du behöver mer hjälp,

gå till telia.se/support

eller ring 90 200.