Vigor2830 Series User’s Guide

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Trouble Shooting

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339

6.1 Checking If the Hardware Status Is OK or Not

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339

6.2 Checking If the Network Connection Settings on Your Computer Is OK or Not

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340

6.3 Pinging the Router from Your Computer

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342

6.4 Checking If the ISP Settings are OK or Not

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6.5 Problems for 3G Network Connection

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343

6.6 Backing to Factory Default Setting If Necessary

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6.7 Contacting Your Dealer

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345

Vigor2830 Series User’s Guide

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Vigor2830 series is an ADSL2+ router. It integrates IP layer QoS, NAT session/bandwidth

management to help users control works well with large bandwidth.

By adopting hardware-based VPN platform and hardware encryption of AES/DES/3DES, the

router increases the performance of VPN greatly, and offers several protocols (such as

IPSec/PPTP/L2TP) with up to 32 VPN tunnels.

The object-based design used in SPI (Stateful Packet Inspection) firewall allows users to set

firewall policy with ease. CSM (Content Security Management) provides users control and

management in IM (Instant Messenger) and P2P (Peer to Peer) more efficiency than before.

By the way, DoS/DDoS prevention and URL/Web content filter strengthen the security

outside and control inside.

Object-based firewall is flexible and allows your network be safe. In addition, Vigor2830

series supports USB interface for connecting USB printer to share printer or USB storage

device for sharing files.

Vigor2830 series provides two-level management to simplify the configuration of network

connection. The user mode allows user accessing into WEB interface via simple configuration.

However, if users want to have advanced configurations, they can access into WEB interface

through admin mode.

1.1 Web Configuration Buttons Explanation

Several main buttons appeared on the web pages are defined as the following:

Save and apply current settings.

Cancel current settings and recover to the previous saved settings.

Clear all the selections and parameters settings, including selection from

drop-down list. All the values must be reset with factory default settings.

Add new settings for specified item.

Edit the settings for the selected item.

Delete the selected item with the corresponding settings.

Note:

For the other buttons shown on the web pages, please refer to Chapter 3, 4 for detailed

explanation.

Vigor2830 Series User’s Guide

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1.2 LED Indicators and Connectors

Before you use the Vigor router, please get acquainted with the LED indicators and connectors

first.

1.2.1 For Vigor2830

LED

Status

Explanation

Blinking

The router is powered on and running normally.

ACT (Activity)

Off

The router is powered off.

On

USB device is connected and ready for use.

USB

Blinking

The data is transmitting.

CSM

On

The profile(s) of CSM (Content Security

Management) for IM/P2P, URL/Web Content Filter

application is enabled from

Firewall >>General

Setup

. (Such profile must be established under

CSM

menu).

WCF

On

The Web Content Filter is active. (It is enabled

from

Firewall >> General Setup

).

On

The router is ready to access Internet through DSL

link.

DSL

Blinking

Slowly: The DSL connection is ready.

Quickly: The connection is tranning.

On

The WAN2 connection is ready.

WAN2

Blinking

It will blink while transmitting data.

On

The DoS/DDoS function is active.

DoS

Blinking

It will blink while an attack is detected.

VPN

On

The VPN tunnel is active.

QoS

On

The QoS function is active.

LED on Connector

On

The port is connected.

Off

The port is disconnected.

Left LED

(Green)

Blinking

The data is transmitting.

On

The port is connected with 1000Mbps.

GigaLAN

1/2/3/4

Right LED

(Green)

Off

The port is connected with 10/100Mbps when left

LED is on.

On

The port is connected.

Off

The port is disconnected.

Left LED

(Green)

Blinking

The data is transmitting.

On

The port is connected with 1000Mbps.

WAN 2 (Giga)

Right LED

(Green)

Off

The port is connected with 10/100Mbps when left

LED is on.

Vigor2830 Series User’s Guide

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Interface

Description

Factory Reset

Restore the default settings. Usage: Turn on the router (ACT LED is blinking).

Press the hole and keep for more than 5 seconds. When you see the ACT LED

begins to blink rapidly than usual, release the button. Then the router will

restart with the factory default configuration.

GigaLAN (1-4)

Connecters for local networked devices.

DSL

Connecter for accessing the Internet through ADSL2/2+.

WAN2(Giga)

Connecters for remote networked devices.

USB

Connecter for a USB device (for 3G USB Modem or printer).

PWR

Connecter for a power adapter.

ON/OFF

Power Switch.