refer to that contract for details on how to obtain service. Dell's service contracts can be found online at

www.dell.ca

or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one

of our third-party service providers, please refer to that contract (mailed to you with your invoice) for details on how to

obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building

replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,

some of which were never used by a customer. All parts and systems are inspected and tested for quality.

Replacement parts and systems are covered for the remaining period of the limited warranty for the product you

bought. Dell owns all parts removed from repaired products.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this

limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty

is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious

way to resolve your concerns. Therefore,

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT,

TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY,

COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL

arising from or relating to this

limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this

limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's

advertising, or any related purchase

SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING

ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF)

under its Code of Procedure

then in effect (available via the Internet at

www.arb-forum.com

, or via telephone at 1-800-474-2371). The arbitration

will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final

and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records

the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your

transfer by going to our website:

• If you are an Individual Home Consumer, go to

www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm

• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to

www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased

through an Employee Purchase Program, go to

www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm

If you do not have Internet access, please call Dell at 1-800-326-9463.

"Total Satisfaction" Return Policy

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30

days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who

bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of

invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any

shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%) restocking fee,

unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with

Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization

Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their

original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also

prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may

return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened.

Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other

items included with a product must be returned with it. For customers who want to return, for refund or credit only,

either application or operating system software that has been installed by Dell, the whole system must be returned,

along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to

products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's

Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals

(Canada Only)").

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software

and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third

party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty

information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all

of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all

of the products we sell on the hundreds of different brands of computers available today. If you have questions about

compatibility, we recommend and encourage you to contact the third-party software and peripheral product

manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the

manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited

warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that

accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Return Policy

If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,

you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the

date of invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and

handling charges shown on your invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization

Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's

packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk

of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be

unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must

be returned with it.

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its

branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin

America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a

period of one year from the original purchase date. Products for which proper claims are made will, at Dell's option,

be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and

reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;

actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and

tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee

period. The end user must always supply proof of purchase, indicating name and address of the seller, date of

purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at

the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.

Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and

from Dell's repair/replacement center. The end user must ensure that the defective product is available for collection

properly packed in original or equally protective packaging together with the details listed above and the return number

provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is

given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable

legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and

neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential

loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights

resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP

One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) /

Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)

Avenida Industrial Belgraf, 400

92990-000 - Eldorado do Su - RS - Brasil

Dell Computer de Chile Ltda

Coyancura 2283, Piso 3- Of.302,

Providencia, Santiago - Chile

Dell Computer de Colombia Corporation

Carrera 7 #115-33 Oficina 603

Bogota, Colombia

Dell Computer de Mexico SA de CV

Paseo de la Reforma 2620 - 11° Piso

Col. Lomas Altas

11950 México, D.F.

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Back to Contents Page

FAQs

Hardware Installation:

How do I install the Dell

TrueMobile 2300 Wireless

Broadband Router for optimal

coverage?

What is the maximum

number of wireless, wired, and

Internet users for each Dell

TrueMobile 2300 Wireless

Broadband Router?

Can the Dell TrueMobile

2300 Wireless Broadband

Router attach to a hub, switch,

or router?

What is the physical

connection from the Dell

TrueMobile 2300 Wireless

Broadband Router to a wired

network?

Software Configuration

Internet Settings

Wireless Attributes

Supported Features

Troubleshooting

Other

Glossary

How do I install the Dell™ TrueMobile™ 2300 Wireless Broadband Router for

optimal coverage?

Each Dell TrueMobile 2300 Wireless Broadband Router supports up to about a 150 to 200 foot radius,

depending on obstacles and interference issues. For smaller installations a little experimentation

provides good placement of the Dell TrueMobile 2300 Wireless Broadband Router.

What is the maximum number of wireless, wired, and Internet users for each

Dell TrueMobile 2300 Wireless Broadband Router?

The built-in DHCP server can provide IP addresses for up to 252 clients. 16 wireless clients are

supported simultaneously on each unit. 32 clients can simultaneously access the Internet via the built-

in NAT router.

NOTE: As the number of users on each Dell TrueMobile 2300 increases, the network

performance level decreases.

Can the Dell TrueMobile 2300 Wireless Broadband Router attach to a hub,

switch, or router?

Yes, via its LAN port, the Dell TrueMobile 2300 Wireless Broadband Router provides the flexibility for

a wide variety of network configurations and connections.

What is the physical connection from the Dell TrueMobile 2300 Wireless

Broadband Router to a wired network?

Each Dell TrueMobile 2300 Wireless Broadband Router has a 10/100 Ethernet (LAN port) connection,

which allows communication with a 10

megabit per second

(Mbps), 100 Mbps, or 10/100 Mbps hub or

switch.

Access Point:

An access point is a device on the wireless network that receives and retransmits data. It allows computers with wireless

network adapters to be connected, typically, to an Ethernet network.

Cable Modem:

A cable modem is a device that enables you to hook up your PC to the Internet via a local cable TV line.

Client:

A client is a computer on a network.

Domain Name System (or Service) (DNS):

DNS is an Internet service that translates domain names into

IP addresses

. A DNS server keeps a database of host

computers, their respective domain names, and IP addresses. When a domain name is requested, the DNS server uses this

table to send the user to the proper IP address.

The DNS system is really its own network. If one DNS server doesn't know how to translate a particular domain name, it asks

another one, and so on, until the correct IP address is returned.

Dynamic Host Configuration Protocol (DHCP):

DHCP is the process of automatically configuring the

TCP/IP

settings for every computer on a network.

Encryption:

Encryption is a common way of implementing security and protecting information. Encryption applies a set of instructions, called

an

algorithm

, to information. The instructions combine the

plain

or

clear

text of information with a sequence of hexadecimal

numbers, called an

encryption key

.

Before transmitting information over the airwaves, the wireless client or access point

encrypts

or scrambles the information.

The access point or wireless client receiving the information uses the same key to

decrypt

or unscramble the information. The

information is only readable to WLAN devices that have the correct encryption key. The longer the key is, the stronger the

encryption. All wireless clients and access points in a WLAN must use the same encryption method and key. 802.11-compliant

wireless network has

Wired Equivalent Privacy

(WEP) and

Wi-Fi Protected Access

(WPA) technologies for wireless security.

Ethernet:

Ethernet is the most widely used local area networking technology. It is an industry-wide standard originally developed by

Xerox and formalized in 1980 by DEC, Intel, and Xerox. Ethernet networks transmit data at 10/100 Mbps using a specified

protocol.

Ethernet Address (MAC Address):

An Ethernet address is a unique, pre-programmed address, sometimes referred to as a media access control (MAC) address.

Each computer on an Ethernet network has its own Ethernet address. This 12-digit hexadecimal address is encoded into the

circuitry of the computer’s network adapter when it is manufactured. Other devices on the network use this address to identify

the computer. This address is not the same as the

IP address

that is assigned to computers on

TCP/IP

networks. On these

networks, the IP address is associated with the MAC address to enable network communication.

Host:

A host is any device that is connected to the network, for example, a computer, network printer, or router. Each host has a

unique name (called "Host Name") or IP address (called "Host IP") for identifying on the network.

Internet Protocol (IP):

IP is the protocol used to send data from one computer to another over the Internet. The IP protocol describes how Internet

computers keep track of the

IP address

of each computer on the network and route packets of data from one IP address to

another.

Internet Service Provider (ISP):

An ISP is a company that provides individuals and other companies access to the Internet and other related services such as

website building and virtual hosting. An ISP has the equipment and the telecommunication line access required to have POP on

the Internet for the geographic area served. The larger ISPs have their own high-speed leased lines so that they are less

dependent on the telecommunication providers and can provide better service to their customers.

IP Address:

An IP address provides unique identification for each computer on the Internet or on a local network. IP addresses are usually

expressed as a group of four numbers separated by periods, for example, 169.254.10.2. None of the numbers can be greater

than 255. Each Ethernet interface has an IP address. For the Dell TrueMobile 2300 Wireless Broadband Router, there is a

LAN

Ethernet interface and a

WAN

Ethernet interface; hence, there is a LAN IP address and a WAN IP address.

Link Light:

A link light is a light on a network device that indicates a good network connection. Hubs typically have a link light for each

port; although, they may not be labeled as such, and the lights may show other information. These lights often blink for network

activity. Some hubs display different colored lights for 10 Mbps and 100 Mbps. For more information, see the documentation

accompanying your product.

Local Area Network (LAN):

A LAN is a network in one location. The network lets users at that location share files, printers and other services.

See WAN.