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24
Help
A
I want to connect my computer using wireless
1
If your computer is already connected to your Hub using an Ethernet cable,
unplug this cable.
2
Place your computer close to your Hub for a good wireless signal.
3
If you haven’t already, install your wireless adapter in your computer using
the adapter manufacturer’s instructions. If you’re using a laptop with built-in
wireless, turn on wireless by either using the wireless switch (if your computer
has one) or activating wireless from within your wireless software. Your wireless
adapter must be 802.11b, g or n compliant.
If you don’t have a wireless adapter or your computer isn’t wireless enabled,
see page 4.
4
Find your Hub’s preset network name/SSID and wireless key. These are printed
on your wireless settings card (found in your Hub’s box) and also on the back
of your Hub.
Note: if your BT engineer, when setting up BT Infinity, changed your Hub’s
wireless network name and wireless key to match your previous Hub’s settings,
you’ll need to use the details from your previous Hub.
Default wireless settings
Authentication:
WPA-PSK
or
WPA2-PSK
(also known as WPA-Personal)
Encryption type:
AES
or
TKIP
Mode:
infrastructure
(not ad hoc)
BT Home Hub
Wireless Settings
You will need these details to set up a wireless
connection to your BT Home Hub
Wireless network name:
Wireless key:
Other useful Hub settings
Admin password:
BTHomeHub2 - 1234
a2b3c4d5ef
************
Your wireless settings card
Wireless settings label (on back of Hub)
Learn about…
Help
Your BT Home Hub
Page 27 / 52
Help
25
5
Follow the instructions below for your computer’s operating system. If your
wireless adapter has its own software, use it to set up your wireless connection
(your software’s ‘help’ section may be useful if you aren’t sure how to do this).
Windows XP, Vista and 7
Mac OS X
1
XP:
go to
Start
, click
Connect To
:,
click
Wireless Network Connection
Vista:
go to
Start
, click
Connect To
:,
click
Connect to network
7:
click on the wireless icon in the
system tray
2
Highlight your Hub’s network name
(checking that the last four digits
match your Hub’s details,e.g.
BTHomeHub2-2345) and click
Connect
.
3
Type your Hub’s wireless key into the:
XP
:
Network Key
box
Vista/7
:
Security key or passphrase box
4
Click
Connect
and wait a few moments
while your computer connects to
your Hub.
1
Click the
AirPort Status
icon in
the menu bar.
2
Click your Hub’s network name
(checking that the last four digits
match your Hub’s details,
e.g. BTHomeHub2-2345).
3
Mac OS X 10.4 and earlier only:
in the
Wireless Security
box, select
WPA Personal
.
4
Type your Hub’s wireless key into
the
Password
box.
5
Click
OK
and wait a few moments
while your computer connects to
your Hub.
> If your computer shows the message ‘Windows cannot configure this wireless
connection’, see page 30
> If your computer’s wireless adapter/software doesn’t have a WPA option, see
page 29
> If your Hub’s wireless network name doesn’t appear, or you‘re having
problems connecting to your Hub, see the lights table on page 12
6
Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again – or follow
any related on-screen troubleshooting instructions.
Learn about…
Help
Your BT Home Hub
Page 28 / 52
26
Help
> If you still can’t connect, please check that your computer’s IP settings are
correct (see page 32) or run your CD
> If a dial-up window appears, see page 33
7
Congratulations
– you’re now connected to BT Infinity using your BT Home Hub.
To continue set-up and explore BT Infinity’s great features, including security,
email, BT Broadband Talk and more, go to
www.bt.com/infinity/start
B
I want to connect my games console or other device using wireless
Find your Hub’s wireless settings and type them into your wireless device when
asked. Then simply follow your device’s wireless set-up instructions. You shouldn’t
need to make any changes to your Hub – the connection should start working
straight away.
For detailed instructions on most games consoles and popular wireless devices,
go to
www.btgaming-and-gadgets.co.uk
If your device doesn’t support WPA connection, see ‘How do I change my Hub
to accept WEP wireless connections?’ on page 29.
C
I want to connect my computer using the Ethernet cable
1
Check that your computer has a spare Ethernet port. This is a small socket on
the back or side of your computer and is usually marked
LAN
,
Ethernet
,
or
. If you aren’t sure, check the information supplied with your computer.
If you don’t have an Ethernet port, see page 31.
2
Plug one end of the Ethernet cable (yellow ends) into one of your Hub’s
Ethernet sockets.
3
Plug the other end of the Ethernet cable into your computer’s Ethernet socket.
Please see the illustration on the following page.
Learn about…
Help
Your BT Home Hub
Page 29 / 52
Help
27
4
Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again – or follow
any related on-screen troubleshooting instructions.
> If you still can’t connect, please check that your computer’s IP settings
are correct (see page 32) or run your CD
> If a dial-up window appears, see page 33
> If you still have difficulty connecting to the Hub, see the lights table
on page 12
5
Congratulations
– you’re now connected to BT Infinity using your BT Home Hub.
To continue set-up and explore BT Infinity’s great features, including security,
email, BT Broadband Talk and more, go to
www.bt.com/infinity/start
Find Handset
Reset to
Defaults
Wireles
Asociation
Restart
Find Handset
Reset to
Defaults
Wireles
Asociation
Restart
Learn about…
Help
Your BT Home Hub
Page 30 / 52
28
Help
D
I want to connect my games console or other device using the Ethernet cable
If your device has an Ethernet connection, simply plug it into your Hub using
an Ethernet cable. You shouldn’t need to make any changes to your Hub – the
connection should start working straight away.
For detailed instructions on most games consoles and popular wireless devices,
go to
www.btgaming-and-gadgets.co.uk
E
I want to connect more than three devices using the Ethernet cable
To connect more than three devices using Ethernet, you’ll need an Ethernet switch.
You can get these from
www.bt.com/shop
and most computer shops.
Q
How do I change the wireless channel on my Hub?
1
Access Hub Manager by typing
bthomehub.home
into the address bar of your
web browser.
2
Click
Settings
.
3
If asked, enter your Hub Manager password or if prompted set your own
new password.
4
In the
Basic Setting
menu, click
Change the wireless channel to avoid interference
.
5
Click on the drop-down menu arrow and select the new channel.
6
Click
Apply
.
7
Wait a minute for your device to pick up the new channel.
If you’re still experiencing problems, follow steps 1 to 5 again and use channel
selection to choose an alternative wireless channel, then click
Apply
. Wait one
minute for your device to pick up the new channel.
For more information on your Hub Manager, see page 38.
Learn about…
Help
Your BT Home Hub

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