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24
Help
Q
Fitting filters – what do I do?
Follow the example below that most closely matches your home set-up:
One socket
More than one socket
One socket – phone near socket, extension lead/doubler runs to Hub
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Your BT Home Hub
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25
One socket near computer, extension lead doubler used for phone
One socket – extension lead to Hub and extension lead to Sky
®
box
Tips
You can connect a phone and Hub to the same ADSL filter.
You can connect two phones to the same ADSL filter if you use a
socket doubler.
An ADSL filter should be at one or the other end of an extension lead only,
not both.
If you’re using an extension lead for your Hub, the ADSL filter must be
fitted at the same end as the Hub.
If you’ve a socket, but there’s nothing plugged into it, you don’t need
an ADSL filter.
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Your BT Home Hub
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26
Help
Q
How do I make a connection to my computer without using the CD?
The steps to follow are slightly different depending on what you’re connecting (e.g.
a computer, games console or other device) and how you’re going to connect it
(e.g. are you going to use wireless or the Ethernet cable).
Choose what you want to connect. I want to connect my:
computer using wireless – go to
A
games console or other device using wireless – go to
B
computer using the Ethernet cable – go to
C
games console or other device using the Ethernet cable – go to
D
If you aren’t sure whether to use wireless or the Ethernet cable, see page 3.
A
I want to connect my computer using wireless
1
If your computer is already connected to your Hub using an Ethernet cable,
unplug this cable.
2
Place your computer close to your Hub for a good wireless signal.
3
If you haven’t already, install your wireless adapter in your computer using
the adapter manufacturer’s instructions. If you’re using a laptop with built-in
wireless, turn on wireless by either using the wireless switch (if your computer
has one) or activating wireless from within your wireless software. Your wireless
adapter must be 802.11b, g or n compliant.
If you don’t have a wireless adapter or your computer isn’t wireless enabled,
see page 3.
4
Find your Hub’s preset network name/SSID and wireless key. These are printed
on your wireless settings card (found in your Hub’s box) and also on the back of
your Hub (see illustration on next page).
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27
Default wireless settings
Authentication:
WPA-PSK
or
WPA2-PSK
(also known as WPA-Personal)
Encryption type:
AES
or
TKIP
Mode:
infrastructure
(not ad hoc)
5
Follow the instructions below for your computer’s operating system. If your
wireless adapter has its own software, use it to set up your wireless connection
(your software’s ‘help’ section may be useful if you aren’t sure how to do this).
Windows XP/Vista/7
Mac OS X
1
Go to
Start
, click
Connect To
.
XP
: click
Wireless Network Connection
.
Vista
: click
Connect to network
.
7
: click on the wireless icon in the
system tray.
2
Highlight your Hub’s network
name (checking that the last four
digits match your Hub’s details,
e.g. BTHomeHub2-2345) and
click
Connect
.
3
Type your Hub’s wireless key into the:
XP
:
Network Key
box.
Vista/7
:
Security key or passphrase box
.
4
Click
Connect
and wait a few
moments while your computer
connects to your Hub.
1
Click the
AirPort Status
icon in
the menu bar.
2
Highlight your Hub’s network
name (checking that the last four
digits match your Hub’s details,
e.g. BTHomeHub2-2345).
3
Mac OS X 10.4 and earlier only:
in the
Wireless Security
box, select
WPA Personal
.
4
Type your Hub’s wireless key into
the
Password
box.
5
Click
OK
and wait a few moments
while your computer connects to
your Hub.
Network name / SSID: BTHomeHub2-2345
a2b3c4d5ef
Admin pa
sword: A1C2E3F4
Wirele
s PIN: 1234-5678
BTHomeHub2-2345
a2b3c4d5ef
Your wireless settings card
Wireless settings label (on back of Hub)
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28
Help
> If your computer shows the message ‘Windows cannot configure this wireless
connection’, see page 32
> If your computer’s wireless adapter/software doesn’t have a WPA option, see
page 31
> If your Hub’s wireless network name doesn’t appear, or you‘re having
problems connecting to your Hub, see the lights table on page 11
6
Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again – or follow
any related on-screen troubleshooting instructions.
> If you still can’t connect, please check that your computer’s IP settings are
correct (see page 34) or run the CD
> If a dial-up window appears, see page 35
7
Congratulations
– you’re now connected to BT Total Broadband using your
BT Home Hub. To continue set-up and explore BT Total Broadband’s great
features, including security, email, BT Broadband Talk and more, go to
www.bt.com/setup/start
B
I want to connect my games console or other device using wireless
Find your Hub’s wireless settings and type them into your wireless device when
asked. Then simply follow your device’s wireless set-up instructions. You shouldn’t
need to make any changes to your Hub – the connection should start working
straight away.
For detailed instructions on most games consoles and popular wireless devices,
go to
www.btgaming-and-gadgets.co.uk
If your device doesn’t support WPA connection, see ‘How do I change my Hub
to accept WEP wireless connections?’ on page 31.
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Your BT Home Hub

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