Setting Up a Wireless Network Connection

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

•

User Guide

20

365-095-25781 x.1

Test Your Wireless Network Connection

Perform the following connectivity test to check that the SBG6700-AC and other wireless devices are

connected to your wireless home network:

1.

If the wireless devices connected to the wireless network, disconnect the Ethernet cable from your

computer and the SBG6700-AC.

2.

Open a web browser on your computer.

3.

Type a valid URL (

www.arrisi.com

) in the address bar, and then click or press

Enter

.

If the website did not open, please contact your service provider or call ARRIS Technical Support at

1-877-466-8646

for assistance.

Managing Your Gateway and Connected Networks

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

•

User Guide

21

365-095-25781 x.1

Managing Your Gateway and

Connected Networks

Use the SBG6700-AC Web Manager to view and monitor the configuration settings and operational

status of your gateway. You can also configure your network connections and wireless security settings.

See

Protecting & Monitoring Your Wireless Network

for more information.

Note

: If you did not purchase your gateway from a retail store, you may notice a few blocked configuration

settings in the SBG6700-AC Web Manager that cannot be modified. This may be due to some restrictions set

up by your service provider to prevent unauthorized changes to certain configuration parameters.

Start the Gateway Web Manager

Note

: You must use the default user name and password (listed below) to log in to the SBG6700-AC Web

Manager for the first time. For network security purposes, we highly recommend that you change the

gateway default user name and password after logging onto the SBG6700-AC for the first time. See

Change

the Default User Name and Password

for more information.

1.

Open any web browser on the computer connected to the SBG6700-AC.

2.

In the Address bar, type

for the Gateway Web Manager IP address, and

then press

Enter

. The gateway Login screen displays.

3.

Type the default user name and password. Both entries are case-sensitive.

ο

Username:

admin

ο

Password:

password

4.

Click

Login

to open the SBG6700-AC Web Manager. The SBG6700-AC Main Screen displays (see

Figure 20).

Note

: If the default user name and password are not working, your service provider may have to set up

alternate login credentials. Please contact your service provider or ARRIS Technical Support for

assistance.

5

Managing Your Gateway and Connected Networks

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

•

User Guide

22

365-095-25781 x.1

Figure 20 – SBG6700-AC Main Screen

Gateway Web Manager Menu Options

Main Menu Buttons

The SBG6700-AC main menu buttons are displayed along the top of the SBG6700-AC Web Manager

screen. To display the drop-down submenu options, click the menu button.

Figure 21 – SBG6700-AC Web Manager Main Menu Buttons

Managing Your Gateway and Connected Networks

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

•

User Guide

23

365-095-25781 x.1

Main Menu Links

The SBG6700-AC main menu and related submenu option links are also displayed along the bottom of

the SBG6700-AC Web Manager screen. To open a submenu option, click the link.

Figure 22 – SBG6700-AC Web Manager Main Menu Links

Table 4: SBG6700-AC Web Manager Main Menu Options

Menu Option

Function

Home

Displays the Quick Start Wizard main screen

Status

Provides information about the gateway hardware and software,

MAC address, gateway IP address, serial number, and related

information.

Additional screens provide diagnostic tools and also allow you to

change your gateway user name and password.

Basic

Configures the gateway IP-related configuration data, including

Network Configuration, WAN Connection Type, DHCP, and DDNS

Advanced

Controls Internet protocols which configure and monitor how the

gateway routes IP traffic on the SBG6700-AC

Wireless

Configures and monitors the gateway wireless networking features

Firewall

Configures and monitors the gateway firewall

Help

Provides general information to help you set up your home

network

Logout

Closes the SBG6700-AC Web Manager

Managing Your Gateway and Connected Networks

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

•

User Guide

24

365-095-25781 x.1

Get Help

You can choose any of the following three options to obtain help information for any SBG6700-AC Web

Manager function. General help information is available for any SBG6700-AC menu option when you

click the

Help

button on that page.

•

Overview Help

•

Help Links

•

Field Level Help

Overview Help

General help information is available when you click

Help

,

Overview

on the SBG6700-AC Main Menu.

Figure 23 – Help Overview Screen