Diagnostics

18

Understanding the Indicator Lights

The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection

problems. The following table describes how to interpret the indicator lights.

Power Light

Operating State

OFF

The gateway is not getting power.

Blinking green (slow)

The gateway is undergoing POST (power-on self test).

Solid green

Power is on.

Blinking orange

The gateway is undergoing a software upgrade.

Solid red

System error. Contact Technical Support.

Ethernet, Wireless, or USB Light

Operating State

OFF

The gateway is powered off or booting up.

Solid green

Device(s) connected via Ethernet, wireless, or USB.

Flickering green

Data traffic is coming into or going out from the network.

Diagnostics

19

DSL Light

Operating State

OFF

The gateway is powered off or booting up.

Blinking green (slow)

The gateway is attempting to establish a connection to your

broadband service(s).

Blinking green (fast)

The gateway has been unable to connect to the DSL signal

for more than three minutes.

Solid green

The gateway is fully connected to your broadband

service(s).

Internet Light

Operating State

OFF

The gateway has been unable to detect a DSL signal.

DSL signal detected; the gateway is attempting to train.

Blinking green (fast)

The gateway is attempting to establish a connection to your

broadband service(s).

Solid red

The gateway cannot connect to your broadband service.

20

Appendix A: Install the Gateway on Other

Operating Systems

Follow these instructions if you are using an operating system that is not supported by the 2Wire CD (such

as any Macintosh OS prior to 10.2, UNIX, or Linux).

There are many ways to set up your network, but typically the first computer is located in the same room as

the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer,

although instructions for connecting via USB are also provided.

Ethernet Connection

Figure 7. Gateway Connected Via Ethernet (Macintosh)

1.

Install DSL phone filters according to the instructions on page 2.

2.

Connect the provided power adapter from the gateway’s

POWER

port to an electrical outlet.

3.

Connect the provided gray phone cable from the gateway’s

PHONE LINE

port to the DSL filter jack

labeled DSL/HPNA.

4.

Connect the yellow

Ethernet

cable provided with the gateway from a

LOCAL

ETHERNET

port on the

gateway to your computer’s Ethernet port.

5.

Proceed to “Configuring the Internet Connection” on page 22.

Appendix A: Install the Gateway on Other Operating Systems

21

USB Connection

.

Figure 8. Gateway Connected Via USB (Macintosh)

1.

Install DSL phone filters according to the instructions on page 2.

2.

Insert the 2Wire CD in the computer’s CD-ROM drive.

3.

Double-click the 2Wire CD icon on your desktop.

4.

Double-click

2Wire USB

to begin the driver installation.

5.

If you have set up an administrator name and password, the Authenticate screen opens. Enter your

administrator name and password and click

OK

.

6.

Follow the on-screen instructions. When the driver installation is complete, you will be prompted to

restart your computer.

7.

After your computer restarts, connect the provided blue USB cable from the

USB

port on the 2Wire

gateway to your computer’s USB port.

8.

Open the network Control Panel by selecting the

Apple icon > Control Panel > TCP/IP

.

9.

Verify that “Connect Via: 2Wire USB Remote NDIS…” is selected to set the network adapter as active.

10.

Click

Save

to complete your installation.

11.

Proceed to “Configuring the Internet Connection” on page 22.

Note:

Connecting your computer to the gateway using USB requires an available USB port.

Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway

using the USB connection. The following instructions are for Macintosh computers running OS

9.x.

Appendix A: Install the Gateway on Other Operating Systems

22

Configuring the Internet Connection

Now that your first computer is connected to the gateway, you need to configure your gateway to

communicate with your Internet service provider.

To activate your Internet account:

1.

Open your Internet browser.

2.

Type http://gateway.2wire.net/setup into the browser’s address line.

3.

When prompted to enter a key code, enter the key code provided by your Internet service in the key

code field, and click

NEXT

.

4.

Select your Local Time Zone and click

NEXT

.

5.

You may be prompted to enter service provider information such as username and password. Enter any

required service provider information and click

NEXT

.

6.

The connection process will begin. During this process the

INTERNET

light on the front of the gateway

will first blink green then turn solid green. This step could take up to five minutes as the gateway

searches for your broadband service.

7.

The gateway will now connect to the Internet. This process may take several minutes. If the registration

screen opens, click the

REGISTER

button and complete the 2Wire registration process.